Your Bill Is More Than Just Your Rate

The rate on the page isn't the rate you pay

Most providers lead with a single number. It's simple, and it's meant to be. But that number is rarely what actually lands on your monthly statement.

What else is on your bill

Processing fees are only part of the total. PCI compliance charges sit underneath the headline rate. So does terminal rental. Minimum monthly fees and per-statement charges are often in there too, and none of it shows up until the bill arrives.

None of this is hidden exactly. It's just not part of the number you were originally quoted.

Why similar businesses can pay very different amounts

Your real cost depends on more than the rate you signed up for. How your customers pay makes a difference. A business taking mostly small contactless payments has a different cost profile to one taking fewer, larger transactions. Monthly volume matters too.

Two businesses quoted the exact same headline rate can end up with very different bills once all of this is factored in.

How to actually know what you're paying

The only reliable way to compare providers is to look at a full statement, not a quote. A statement shows every fee in one place. A quote shows the one a provider wants you to see first.

Checking your own number

If you want to know what your blended rate actually is, send over a recent statement. We'll walk you through exactly what's driving it, and whether there's room to bring it down.