How Switching Card Machine Providers Actually Works

What actually happens when you switch

Most people expect switching card machine provider to mean a gap where you can't take payments. That's not how it works. Your new terminal arrives already configured, usually within two working days of approval. Your old provider isn't cancelled until the new one is live and tested. In almost every case, trading carries on without a break.

Most switches are finished within three working days of approval, from the first terminal arriving to the old account being closed.

What if I'm still in a contract?

An existing contract with your current provider isn't a reason to wait. If you're tied in, we look at what's left on it and can cover the buyout, so the switch still pays for itself faster than most people expect. You don't need to wait for a renewal date to see what's possible.

What happens after you switch

Going forward, there's no long lock-in. Everything runs on a rolling 30-day agreement, so staying with us is a decision you make every month rather than something you're locked into for years.

Before anything is confirmed, we also check that the new setup works with your existing till. If it doesn't, we'll tell you before you commit to anything, not after.

Getting started

The fastest way to see what switching would actually look like for your business is to send over a recent statement. From there we can tell you what it would cost and how long it would take. If a buyout applies, we'll walk you through that too, before you decide anything.